Design Consultancy

Do you feel stuck? Unsure which direction to take? Does it all feel overwhelming? We’re experts at untangling these difficult design decisions with data-backed insights and digital product design consultancy.

Consultancy

Let’s refocus with strategic UX insight

UX Reviews & Product Audits

As experienced UX design consultants, we look for usability issues, confusing interactions, and areas where users may struggle.

User Journey & Workflow Analysis

Where are the bottlenecks? Our user-centred design consultancy approach examines how people move through your product.

Product & Software Design Guidance

We clear the path for founders and product teams to make better design decisions aligned with user needs and business goals.

UX & UI Improvement Recommendations

We’ll identify areas where interfaces can be simplified, refined, or strengthened for more intuitive product experiences.

Prototyping & Concept Exploration

Let’s use this as a playground to creatively visualise and test ideas before committing development resources.

How does your product actually work?

It’s easy to get stuck on the inside, behind a glass wall, without truly understanding how your product is perceived by the regular buyer or user. Deep involvement over a long development time can make you blind to the true impression.

Digital design consultancy is that external voice you need. One backed by industry experience and an eye for usability issues or confusing interactions.

How does your product actually work?
UX/UI consultancy for better decisions

UX/UI consultancy for better decisions

A structured review will yield insights rather than relying on assumptions. It’s all about moving forward intentionally, knowing your resources go towards the most impactful efforts to scale and grow. Our consultancy will:

  • Identify usability issues and friction points
  • Improve product clarity and user journeys
  • Make better product and design decisions
  • Prioritise improvements that deliver the greatest impact

Frequently asked questions about design consultancy

What is UX design consultancy?

UX design consultancy involves analysing how users interact with a product and providing strategic recommendations to improve usability, clarity, and overall experience.

Who benefits most from UX consultancy?

Our digital product design consultancy services are particularly useful for startups, SaaS companies, and product teams seeking expert insight to improve their product experience.

What does a UX design consultant actually do?

A UX design consultant reviews how people interact with your product, identifies friction points, and recommends improvements to user flows, interface design, and overall usability.

Do you provide website UX consultancy?

Yes. Our website UX consultancy services analyse how visitors navigate and interact with your website, helping improve clarity, engagement, and conversion pathways.

Can consultancy support both UX and UI design?

Absolutely. Our UX/UI consultancy services review both the product's structural experience and the clarity of its interface design.

Is UX consultancy useful for early-stage startups?

Yes. Early-stage companies often benefit from UX design consulting because it helps validate product ideas, refine user flows, and improve product usability before development expands.

Do you offer web design consultancy as well?

Yes. Alongside product work, our web design consultancy helps businesses improve the usability and clarity of their websites.

Can consultancy help improve existing software products?

Yes. Our software design consultancy helps refine existing platforms by identifying usability issues and opportunities to improve the user experience.

Do you offer consultancy services across the UK?

Yes. McShannock Design provides UX design consultancy in the UK, working with product teams and founders remotely to improve digital experiences and product usability.

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Hear it from the ones who are thriving today.

We've helped loads of clients secure investments, move past the seed stage, break into new markets, and do more of what they love.

Equitas

Worked with Stephen for years. The single best UX/UI and website designer I've ever had the pleasure to work with. Great value for money and great eye for detail.

Michael Blakley

Co-Founder

Flex Game

Stephen is excellent -- quality output, responsive, responsible, kind, and experienced. We were thrilled with the results.

Jonathan Holtby

Founder

RecTec

Stephen has been exceptional to work with. He's incredibly creative, extremely responsive, and has always been eager to support our requirements as a business, while delivering a first class service!

Rob Green

Founder

Startium

We've worked with Stephen and team from the infancy of our business. The quality of the UX design and the genuine interest in our success from the McShannock team has resulted in many of our prospects and customers commenting specifically on the user experience and modern look of our products.

Chris Shannon

Co-Founder

ComplyFirst

Stephen is a great UI/UX designer - professional, creative, and incredibly easy to work with. He consistently delivered clean, intuitive designs. Highly recommended.

Dan Jelly

Co-Founder

Polimonitor

Stephen is outstanding: proactive, quick to act, highly responsive to product feedback, inventive, and thorough. He has an excellent sense of modern design and UX, and you can fully trust his expertise and advice. I'm definitely going to continue working with him in the future.

Peter Karkkainen

Software Engineer

Neuromine

Great service from McShannock Design.
Understood the design brief, created clean and simple, accessible designs, as requested.

Theo Smith

Founder

Shopwave

I worked with McShannock Design on UI/UX concepts taking my own rough wireframes transforming them into Figma, while transforming the design / UI. The work was flawless, delivered ahead of schedule and within budget. I highly recommend working with them.

Ben Brown

Founder

Foundy

Stephen is a fantastic designer! He worked with us for a few years! He brings your vision to life. Recommended service provider to any founder.

Joe Lewin

Founder