Product (UX/UI) Design Services

Good product design is the translator between what you offer and the people who need it. It’s the key that turns complex ideas into experiences that actually provide value - the kind your customers remember

Product Design

Digital product design done properly

UX Strategy & Product Thinking

Setting the foundations based on how users think and behave in order to solve the real-world problem.

User Flows & Experience Design

We map out the internal cogs: workflows, onboarding journeys, and feature interactions to make processes intuitive.

High-Quality UI Design

Everything gets wrapped in a slick interface, tailored to your product and audience, so everything feels organic.

Design Systems & Scalable Components

We build for growth. Reusable UI components and patterns are built in to keep your product consistent as it scales.

Prototypes & Validation

We help engineering teams build faster and more accurately by reducing friction between design and development.

Join up the dots for your customers

UX design is the powerhouse behind how any SaaS platform, mobile app, dashboard, marketplace, onboarding flow, or complex web application works. It’s how your users interact with your product to convert, engage, or just get stuff done.

UX design services improve usability, increase engagement and conversions, reduce user friction, and help teams build products that people understand and adopt faster.

Join up the dots for your customers
Your competitive edge is data-backed

Your competitive edge is data-backed

Digital product design and development go far beyond ‘making things look good and run smoothly’; it’s actually rooted deeply in psychology. The design decisions we make are backed by research and rationale, which:

  • Reduces confusion and dead ends in user journeys
  • Creates intuitive journeys that give users confidence in the product
  • Makes interfaces that communicate value instantly
  • Saves time and cost in development by eliminating rework

Frequently asked questions about UX/UI design

What is UX design and why does it matter?

UX (user experience) design focuses on how people interact with a product. It means users can easily understand, navigate, and achieve their goals. It’s all about turning complex functionality into intuitive experiences that drive engagement and adoption.

What’s the difference between UX and UI design?

UX design focuses on how a product works (the structure, flows, and usability). UI design focuses on how it looks (the visual layout, components, and styling). You need both to create a product that feels intuitive and visually polished.

Who is this service best suited for?

Our UX design work is built for startups, SaaS companies, and scaling product teams that need thoughtful product design without the overhead of a traditional agency.

When should a company invest in UX design?

UX design is valuable at every stage, but it’s especially important when launching a new product, redesigning an existing platform, improving onboarding, or simplifying complex workflows.

Can you work with our existing product team?

Yes. We’re embedded designers who work as an extension of the team. Working closely with founders, product managers, and engineers makes it easier to design better solutions that align with real product decisions and development timelines.

Do you design for web apps, mobile apps, or both?

Both. UX and UI design can be tailored for web platforms, SaaS products, mobile apps, and responsive interfaces, depending on the product's needs.

How does the design process typically work?

Projects usually start with understanding the product, users, and goals. From there we define user flows, design interfaces, refine interactions, and collaborate with the development team to ensure designs are ready to build.

Will UX design help improve conversions or product adoption?

Yes, that’s what it’s meant to do. Thoughtful UX removes friction from the user journey, making it easier for people to understand the product, complete key actions, and continue using it over time.

How is McShannock Design different from a traditional design agency?

Rather than working at arm’s length, we embed closely with product teams, delivering high-quality UX and UI design without the overhead, delays, or layers often associated with larger agencies. We’re a far more efficient option for fast-moving founders.

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Hear it from the ones who are thriving today.

We've helped loads of clients secure investments, move past the seed stage, break into new markets, and do more of what they love.

Equitas

Worked with Stephen for years. The single best UX/UI and website designer I've ever had the pleasure to work with. Great value for money and great eye for detail.

Michael Blakley

Co-Founder

Flex Game

Stephen is excellent -- quality output, responsive, responsible, kind, and experienced. We were thrilled with the results.

Jonathan Holtby

Founder

RecTec

Stephen has been exceptional to work with. He's incredibly creative, extremely responsive, and has always been eager to support our requirements as a business, while delivering a first class service!

Rob Green

Founder

Startium

We've worked with Stephen and team from the infancy of our business. The quality of the UX design and the genuine interest in our success from the McShannock team has resulted in many of our prospects and customers commenting specifically on the user experience and modern look of our products.

Chris Shannon

Co-Founder

ComplyFirst

Stephen is a great UI/UX designer - professional, creative, and incredibly easy to work with. He consistently delivered clean, intuitive designs. Highly recommended.

Dan Jelly

Co-Founder

Polimonitor

Stephen is outstanding: proactive, quick to act, highly responsive to product feedback, inventive, and thorough. He has an excellent sense of modern design and UX, and you can fully trust his expertise and advice. I'm definitely going to continue working with him in the future.

Peter Karkkainen

Software Engineer

Neuromine

Great service from McShannock Design.
Understood the design brief, created clean and simple, accessible designs, as requested.

Theo Smith

Founder

Shopwave

I worked with McShannock Design on UI/UX concepts taking my own rough wireframes transforming them into Figma, while transforming the design / UI. The work was flawless, delivered ahead of schedule and within budget. I highly recommend working with them.

Ben Brown

Founder

Foundy

Stephen is a fantastic designer! He worked with us for a few years! He brings your vision to life. Recommended service provider to any founder.

Joe Lewin

Founder